When an invoice is placed in held status, there is an action required on your end to resolve the issue. This is typically related to image quality or missing images. 

  1. In RTS Pro, tap Factoring at the bottom of the screen.
  2. In the Factoring dashboard, ensure Overview is selected at the top of the screen. 
  3. Under Unfunded Invoices, tap the Held invoices box to view the list of held invoices.  
  4. Tap Details > on the invoice for more information and to resubmit for processing.
  5. Review the held reason(s) on the invoice and tap Edit Invoice.
  6. Edit the invoice details or documents to resolve the invoice issue and tap Save to add the updated invoice to your drafts.
  7. Add any additional updated invoices to your drafts if needed. 
  8. When you are ready to submit the purchase, tap Submit $ at the top of the screen. 

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