If the RTS Pro app feels slow, freezes or crashes, here are a few things you can try:
Clear the App Cache (Android only):
Clearing cached data can remove temporary files that cause performance issues.
• Go to your device settings.
• Find RTS Pro in your apps list.
• Tap Storage > Clear Cache.
Update the App
Make sure you’re using the latest version of RTS Pro to get up-to-date performance improvements and bug fixes. Here’s how:
• Open the App Store or Google Play Store.
• Search for RTS Pro.
• Tap Update (if available).
Delete and Reinstall the App
If performance issues continue:
• Go to your device settings.
• Delete/uninstall RTS Pro.
• Reinstall the app from the App Store or Google Play Store.
Restart Your Physical Device
A device reboot can clear system memory and resolve conflicts that may impact app performance. If the app still crashes or feels slow after these steps, please contact RTS Support.